Vistara:Mobile App
Mukesh Kumar
| 18-11-2024
· News team
Vistara Airlines, a joint venture between Tata Sons and Singapore Airlines, is set to merge with Air India on November 12, marking a significant milestone in Indian aviation.
The merger promises continuity, retaining Vistara’s routes, schedules, and signature in-flight experience. Dear Lykkers, post-merger, Vistara’s aircraft will bear a unique four-digit Air India code beginning with ‘2.'

A New Chapter: Vistara-Air India Merger

Vistara Airlines, a joint venture between Tata Sons (51%) and Singapore Airlines (49%), is gearing up for its merger with Air India, set to take place on November 12. This transition is part of a broader consolidation within Indian aviation under the Tata Group umbrella. Following the merger, Vistara’s existing routes, schedules, and premium in-flight experiences will continue to operate seamlessly under the Air India brand. Vistara flights will be distinguished by a unique four-digit Air India code starting with the number '2.'

The Mobile App Invitation

A Seamless Transition for Passengers
In preparation for the merger, Vistara has reached out to its customers via email, encouraging them to download the Air India mobile app. The email highlights that the app will streamline booking, check-ins, and flight management, ensuring a hassle-free transition. Passengers are also being offered zero convenience fees on domestic bookings made through the app as an introductory perk.
Exclusive Features of the Air India App
Book and Manage Flights: Personalize your journey with seat and meal preferences or cabin upgrades.
Online Check-in: Avoid queues with online check-in 48 hours before your flight.
Digital Boarding Pass: Access your boarding pass through the app or Apple Wallet.
Real-time Flight Tracking: Stay updated with live flight information.
Baggage Tracker: Monitor your checked-in luggage effortlessly.
Lounge Finder: Locate premium lounges with ease.
Manage Your Trips: View all your planned trips in one place.

Changes to Airport Operations

Smoother Integration of Services
Vistara airport ticketing offices and check-in counters will gradually transition to Air India’s branding. Additionally, calls to the Vistara customer service helpline will be redirected to Air India representatives, ensuring uninterrupted assistance. Travelers can also continue booking flights and managing their itineraries on Air India’s official website.

What Does This Merger Mean for Passengers?

For loyal Vistara passengers, the merger introduces them to a unified airline experience combining Air India’s extensive global network with Vistara’s premium service standards. The partnership also aims to enhance operational efficiency and offer seamless connectivity across domestic and international routes.
The Vistara-Air India merger marks a significant milestone in Indian aviation history. Passengers can look forward to an enhanced travel experience, bolstered by Air India’s global reach and Vistara’s excellence in service. With the Air India app as a key tool, the merger aims to ensure that passengers enjoy a seamless and convenient journey, embracing the best of both airlines under one unified banner.

The Making of Vistara’s Boeing 787-9 Dreamliner™

Video by Vistara